Cookie Policy

This Cookie Policy explains how Fix My Couch uses cookies and similar tracking technologies on our website (https://fixmycouch.com). By using our site, you consent to the use of cookies in accordance with this policy and applicable UAE Data Privacy Regulations.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile phone, or tablet when you visit a website. They allow the website to remember your preferences, track user interactions, improve page loading speed, and provide a seamless browsing experience during future visits.

2. Types of Cookies We Use

We use different types of cookies to enhance your experience on Fix My Couch:

• Essential / Necessary Cookies: These cookies are critical for the basic operation of our website. They enable core functionalities such as page navigation, accessing secure quote request forms, and maintaining site security.
• Performance & Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our website (e.g., which pages are visited most often). These cookies gather aggregated, anonymous information to help us optimize user experience.
• Functional Cookies: These cookies allow our website to remember your preferences (such as language selection or location preferences in Dubai, Sharjah, or Ajman) to provide personalized features.
• Marketing & Advertising Cookies: These cookies track your activity across websites to deliver relevant online advertisements, promotions for sofa repair services, and measure the effectiveness of our advertising campaigns.

3. Third-Party Cookies

In addition to our own cookies, we may use trusted third-party services on our site, such as:

• Google Analytics: To monitor and analyze website traffic performance.
• WhatsApp / Social Widgets: To allow quick communication and service inquiries directly through chat widgets.
• Advertising Networks: To show tailored ads on third-party platforms based on your previous browsing activity on `fixmycouch.com`.

4. How You Can Manage or Disable Cookies

You have the full right to control and manage cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline or clear cookies at any time:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Block all cookies
• Microsoft Edge: Settings > Site permissions > Cookies and site data

Note: If you disable or refuse essential cookies, some sections or functionalities of our website (such as sending online quote requests) may not function properly.

5. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our technology, business practices, or UAE legal requirements. Any modifications will become effective immediately upon being posted on this page.

6. Contact Us

If you have any questions or concerns regarding our Cookie Policy or data protection practices, please reach out to us: